Terms & Policies

 

Class passes:

Valid government-issued photo ID required upon first visit. All class passes valid from date of 1st class attended. Price does not include applicable tax. All sales are final, no returns or exchanges. No exceptions. Cannot be combined with other promotions. 

 

Hold request:

It only applies on Monthly Recurring, Six Months Unlimited, and Year Unlimited memberships eligible for Hold Requests. It takes 7 days required to review and process Hold Requests. If less than 7 days notice will be processed as soon as possible with no guarantee. Minimum 14 day holds for a maximum of 90 days per calendar year.  Additional holds beyond 30 days can be added for $35.00 per month.

Click to download Hold Request form

 

CANCELLATION POLICY:

This only apply for monthly recurring contract.  A written notice of 30 days in advance of the next billing date required to review and process cancellation requests.  Less than 30 days notice will be processed as soon as possible with no guarantee.  If cancelled before 4 month contract, a cancellation fee of $35 will apply for each remaining month. 

*Above conditions may be exempt with a medical note.

Click to download the cancellation form

 

CHECK-IN:

When you arrive at the studio, our front desk receptiontist will sign you in for class. Please be sure to arrive at least 10 to 15 minutes early to avoid line­ups, feeling rushed, and to ensure that you will get a spot.

Because our most popular and prime time classes may reach capacity, we offer online reservations to help you plan your day. If you do reserve online, note that you must arrive to check in at our front desk no later than 10 minutes before class starts to keep your reservation. You can make an online reservation ahead of time if you have an active pass with classes available on it.

 

FACILITIES:

 We have shower facilities you can use after each class and a filtered water system to help you re-hydrate.  

 

MEDICAL CONCERNS:

First please make sure that you have your doctor’s OK to attend yoga. Although yoga is beneficial for healing, note that some styles are quite vigorous and may not be ideal when you’re first coming back.  

 

Mat and Towel Rental $2 per piece for each visit

Use our yoga amenities for conveneince and ease.

 

Packages will activate upon attendance of first class

Your start date will be when you attend a class, not the date of purchase.

 

Memberships and classes are non-transferrable.

You are only allowed to treat a friend if you have purchased the 40 Class Pass. A class will be deducted every time you treat a friend.

 

All sales are final, no returns or exchanges.

This includes purchases made in the studio and online. Contact our staff for questions on online purchases.

 

No hold days for Class Passes

This includes 20 class pass, 40 class pass and 1 week unlimited. For memberships, request hold days from our staff.